FAQs

At Raitech Platform, we're here to assist you with any questions or issues you may have while using our data collection and questionnaire services. Below you'll find answers to common questions and ways to reach our support team for additional assistance.
Frequently Asked Questions (FAQs)
1. What is Raitech Platform?
Raitech Platform is an online service that specializes in collecting data through advanced questionnaires and surveys. We provide tools for organizations, researchers, and businesses to gather valuable insights from targeted audiences, ensuring data quality and integrity.
2. How do I create an account?
To create an account, click on the "Sign Up" button at the top right corner of our homepage. Complete the registration form with your details, and you’ll be set to start using Raitech Platform’s services.
3. How do I participate in a survey?
If you’ve been invited to participate in a survey, you’ll receive a unique link via email or SMS. Simply click on the link and follow the instructions to complete the questionnaire.
4. What happens to my data after I complete a survey?
Your responses are collected with strict confidentiality. Unless specified otherwise, the data is aggregated and analyzed for research and business insights. For further details, please refer to our Privacy Policy.
5. How can I edit my profile information?
Log in to your account and navigate to the "Profile" section within your dashboard. From there, you can update your contact information, preferences, and other personal details.
6. I forgot my password. How can I reset it?
Click on the "Forgot Password?" link on the login page. Enter your registered email address, and we’ll send you instructions to reset your password securely.
7. How can I contact support if I encounter an issue?
If you're facing technical difficulties or have a question not covered in this FAQ, you can reach out to our support team using the contact methods listed below.
8. What should I do if I find a bug or technical issue?
We aim to provide a seamless experience, but if you encounter any bugs or technical issues, please report them to us at support@raitechplatform.com. Please include as much detail as possible to help us address the issue promptly.
9. How can I opt-out of receiving surveys?
If you wish to stop receiving survey invitations, you can unsubscribe by clicking the "Unsubscribe" link in any of our emails or adjusting your preferences in your account settings.
10. Is my information secure?
Yes, Raitech Platform prioritizes data security. We utilize industry-standard encryption and rigorous security practices to safeguard your information. For more information, please see our Privacy Policy.
Need Further Assistance?
If your question isn’t answered in our FAQs or if you require personalized support, don’t hesitate to contact our team.
Contact Us

• Email: support@raitechplatform.com


• Phone: 97676022

Feedback
We value your feedback. If you have any suggestions to improve our services or the FAQ section, please send them to feedback@raitechplatform.com.